Last updated 22 October 2026.

This Privacy Policy explains how Roger Draper, trading as Expert Roofing Services ("we", "us", "our") collects, uses, and protects your personal data when you visit this website or request a quote from us. We are committed to protecting your privacy and handling your data in line with UK GDPR and the Data Protection Act 2018.

Who we are

Roger Draper, trading as Expert Roofing Services is the data controller responsible for your personal data.

• Business: Roger Draper, trading as Expert Roofing Services
• Trading address: Iver, Buckinghamshire, SL0 9BD
• Email: expertroofingservices17@gmail.com
• Phone: 01753 987989

What data we collect

When you submit our quote form or contact us, we may collect:

• Your name
• Your phone number and email address
• Your postcode or address
• Details about your property and the work you need

When you browse the website, we may also automatically collect:

• Your IP address, browser type, and device information
• Pages visited and how you interact with the site
• Marketing attribution data (for example, which advert or search brought you here)

This automatic data is collected through cookies and similar technologies when the page loads. You can block or delete cookies through your browser settings.

How we use your data

We use your personal data to:

• Respond to your enquiry and provide a quote
• Carry out the work you have requested
• Contact you about your enquiry by phone, SMS, or email
• Improve our website and understand how visitors use it
• Measure the performance of our advertising

Our lawful basis

We rely on the following lawful bases under UK GDPR:

• Consent for analytics, advertising cookies, and any marketing messages you opt into. You can withdraw consent at any time.
• Legitimate interests for responding to your enquiry and running our business, where this does not override your rights.
• Contract where we need your data to carry out work you have asked us to do.

Who we share your data with

We do not sell your personal data. We share it only with trusted parties who help us run our business, including:

• Our customer relationship management (CRM) provider, GoHighLevel, which stores and processes enquiries on our behalf
• Analytics and advertising providers such as Google
• Members of our team who carry out your work

These providers act as our data processors and are only permitted to use your data on our instructions.

Marketing

If you ask us for a quote, we may contact you about that enquiry. We will only send you wider marketing messages where you have agreed to receive them. You can opt out at any time by replying STOP to an SMS, using the unsubscribe link in an email, or contacting us directly.

How long we keep your data

We keep your personal data only for as long as necessary to deal with your enquiry, carry out any work, and meet our legal and accounting obligations. When it is no longer needed, we securely delete or anonymise it.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Have inaccurate data corrected
• Request that we erase your data
• Restrict or object to how we use your data
• Request a copy of your data in a portable format
• Withdraw consent at any time

To exercise any of these rights, contact us at expertroofingservices17@gmail.com.

Cookies

This website uses cookies and similar technologies for analytics, advertising measurement and call tracking. You can block or delete them at any time through your browser settings.

Complaints

If you have a concern about how we handle your data, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.